In the rare event that the product you receive exhibits any defects, rest assured that our manufacturer's warranty is in place to provide you with comprehensive coverage. To initiate the warranty process, kindly send detailed photographs of the defective product to customercare@internationalhomemiami.com or reach out to our dedicated customer care team via phone.
Our warranty encompasses craftsmanship and material defects for a period of 1 year from the date of purchase. We encourage you to contact us promptly, and we will make every effort to address and rectify any issues you may encounter.
Resolution of warranty matters may involve dispatching replacement parts or, in some cases, providing a complete replacement for the affected item, as determined by our expert team's thorough assessment.
It's essential to note that defects or problems arising from misuse, negligence, accidents, or commercial usage are not covered by the warranty. Additionally, please be aware that the warranty is non-transferable and does not extend to products that have been resold.
We appreciate your understanding and cooperation in this matter, and we remain committed to ensuring your satisfaction with our products. If you have any questions or concerns, do not hesitate to contact our customer care team for prompt assistance.